Ziggeo the Superhero: Fights Hackers and Breaks Through Firewalls
Ziggeo is the technological equivalent of a superhoro. It's trained to fight hackers, break through firewalls, and deal with border restrictions. Here are the challenges we've faced -- and overcome:
- One challenge we encountered is corporate firewalls, and how videos can be both recorded and streamed through them. We solved that problem by automatically performing a series of network checks to determine the best ports, protocols and means of communication to adjust to whichever settings will enable the date to flow through the corporate firewall.
- Another challenge we've overcome is to ensure that hackers can't view videos without permission. We solved this problem by creating a patent-pending token-based system in which permission must granted on a per user and per video basis. Other SaaS solutions have not developed a secure system for protecting videos. Ours in fact is done on a programmatic basis which means that permission can be granted automatically.
- Another challenge we encountered is that EU privacy laws dictate that any data generated by European clients must stay within EU borders. As such, we built a separate SaaS solution for EU-based clients in which data stays entirely within the EU.
- Finally, a challenge with all tech companies is reliability. We ensure all data is backed up. We also make sure we are fully and automatically scalable by microservice-based architecture and CDNs. Finally, we've ensured we're resilient against degraded performance of underlying cloud services. As such, when AWS SQS was down, Ziggeo's service remained unaffected.