Break Down Views By The Hour – Ziggeo’s Data Gets Specific

Ziggeo’s software allows us to gather data on how your customers interact with Ziggeo’s video recording and viewing software. We are able to determine your customer views, further break down the views by the hour, and distinguish mobile from desktop users. This information can help your business better understand your customers and community. What’s more is that Ziggeo’s analytics could help in informing your team in future business decisions such as how to access your audience on either device as well as structuring business around the times of day that are most popular among them.

Did we mention that this data could help you:
  1. Know when and how your customers are accessing Ziggeo’s technology to document the effectiveness of incorporating video technologies into your company’s business plan;
  2. Understand your community habits
    • For example, in the diagram, we see spikes in views around 10 am and again at 7 pm and that may imply a certain deadline set around those times, customer viewing trends, and trends among international users who are accessing the technology at the same times during the day but in different time zones;
  3. Inform resources dedicated to mobile and desktop use.
    • Your business may find that a greater percentage of customers use their desktops to access Ziggeo’s technology, which could guide how your business prioritizes devices.
    • Additionally, usage of mobile versus desktop per hour could provide valuable insight into viewing habits. For example, the diagram above shows a more consistent usage among mobile users throughout the day which could indicate greater convenience in using phones.
    • This information can provide valuable information on how to best access customers, engage them, and provide them with the most convenient user experience.

Check out just how these data points can identify trends before they become noticeable by logging into your Ziggeo dashboard.

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