Minding Your Business: How Ziggeo’s Video Technology Can Improve Your Business

Here are ways Ziggeo's video technology can be used to improve your business:

Use video to improve your customer service. That is, if people (whether customers or technicians) are having trouble using or installing your product, they could take a quick video of the problem and submit that video to your customer service specialists who can use that video to quickly understand the issue and help resolve it.
Customer feedback: let your customers record and submit video suggestions on how to improve your product.
Educational videos for on-boarding; record, for instance, how a product is used or installed so customers and technicians can easily understand how it's done
FAQs in video form that answers particular questions on video -- can be easier to understand than written answers (or could be in addition to written responses).
Q & A in your blog or forum: you could answer on video questions the community asks. And responses or comments could be in video form as well. Note that Ziggeo has a Wordpress Blog PlugIn.
Video reviews: you could include on your site video reviews or testimonials from happy customers
Videos for market research; get reactions on video to outstanding questions you may have
Video in recruiting: if you're hiring for e.g. customer service reps, have candidates record videos and submit them directly for your review (note that we have an Open Source recruiting tool that's easy to implement and is an ideal way to initially identify those who may be the best fit).
Video profiles of employees (let folks know how others like working for you) which can be a neat recruiting tool.
Video profiles to be used internally so employees (even those in different offices) can get to know one another (and pronounce each other's names!)
Videos in advertising campaigns -- you could for instance have a campaign that involves folks submitting their favorite product stories on video -- and the winning video submission gets a prize and could be featured wherever you like. Note that Ziggeo have a template called the Wall of Videos that lets you attractively display the videos on a wall.
Video messages exchanged between individuals. Could be, for instance, if someone were sending a gift certificate they could include a video message wishing them well on whatever occasion it was
Video messages from senior management e.g. for major announcements or holiday greetings

Ziggeo's API for video recording and playback is an easily embeddable video recorder and player that ensures that videos can be recorded and played on any mobile or other device. Videos are then directly submitted to wherever you'd like them to go. And our fine-grained permissions ensure that only those who are given permission to view the videos may view them.