Ziggeo Cookie Notice

When you visit Ziggeo's website, ziggeo.com, or the Ziggeo Dashboard, we and our service providers acting on our behalf automatically collect certain data using tracking technologies like cookies and web beacons. This notice describes what tracking technologies we use and what we use them for.

A cookie is a piece of data contained in a very small text file that is stored in your browser or elsewhere on your hard drive. Cookies allow Ziggeo to identify your device as you navigate through our publicly-accessible website (the Ziggeo Site) or our account portal. We also use them to recognize return visitors to the Ziggeo Site. This helps make navigating and interacting with the Ziggeo Site and our account portal more efficient, easy and meaningful.

By themselves, cookies do not identify you specifically. Rather, they recognize your web browser. So, unless you identify yourself specifically to Ziggeo, like signing into the account portal, we don't know who you are just because you visited the Ziggeo Site.

Ziggeo uses both session and persistent cookies. Session cookies are cookies that disappear from your computer or browser when you turn off your computer. Persistent cookies stay on your computer even after you've turned it off.

Cookies are important to the proper functioning of our site. To improve your experience, we use cookies to remember log-in details and provide secure log-in, collect statistics to optimize site functionality, and deliver content tailored to your interests. You can turn off your web browser's ability to accept cookies. But, if you do that, certain parts of the Ziggeo Site or account portal may not work for you.

  • Required cookies: Required cookies make it possible for you to access our account portal, navigate within the portal, and access information related to your account. Each time you log into the account portal, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow Ziggeo to uniquely identify you when you are logged into the account portal and to process your online transactions and requests.
  • Functionality cookies: Functionality cookies allow the Ziggeo Site and account portal to remember information you have entered or preferences you select, and provide enhanced, more personal features. These cookies allow you to optimize your use of Ziggeo's account portal after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
  • Performance cookies: These cookies collect data about how visitors use the Ziggeo Site. This includes data like which pages visitors go to the most. These cookies don't collect information that individually identifies visitors. The data these cookies collect is aggregated and intended to be anonymous and used to improve how the site functions and performs.

Third-Party Cookies

We may also have third party service providers help us track and analyze usage and volume statistical information from individuals who visit our Site.

Third party service providers that currently place performance cookies include:

  • Hubspot: We use Hubspot to manage our customer relations.
  • Google Analytics: We use Google Analytics to help analyze which pages on the Ziggeo Site visitors to the site viewed.
  • LinkedIn Insights: We use LinkedIn Analytics to help analyze how visitors from LinkedIn interact with our website.
  • Zendesk Zopim Chat: We use Zendesk for customer service.
  • Twitter Analytics: We use Twitter Analytics to help analyze which pages on the site visitors from Twitter to the site viewed.

The above list of third party service providers that place cookies is subject to change and list may not include all such providers at any given time.

Ziggeo may have third party service providers track and analyze usage and volume statistical information from those who visit our Ziggeo Site. Ziggeo sometimes uses cookies placed by its third party service providers to track the performance of our advertisements. For example, these cookies remember which browsers have visited the Ziggeo Site. This data given to the third party service providers does not include information that identifies you specifically, but this data may be re-associated with information that identifies you specifically after Ziggeo receives it.

Ziggeo also uses third-party advertising networks that collect IP addresses and other data from web beacons (see below) on the Ziggeo Site, from emails, and on third-party websites. Ad networks follow your online activities over time through automated means, such as cookies and web beacons. They use this data to provide ads about products and services tailored to your interests. You may see these ads on other websites. This helps us manage and track the effectiveness of our marketing.

From time to time, Ziggeo works with third parties to provide certain features on our Ziggeo Site or to display ads based upon your web browsing activity. These third parties may use Flash cookies to collect and store data.

Below are third parties that currently place tracking technologies on the Ziggeo Site.

  • Google Adwords Conversion: We use Google Adwords Conversion to track our support conversion metrics for our search engine marketing campaigns.
  • Google Dynamic Remarketing: We use Google Dynamic Remarketing to target search engine marketing to users of the Google search engine.
  • Google Tag Manager: We use Google Tag Manager to dynamically manage how and when all marketing cookie scripts are included or excluded from pages.
  • LinkedIn Ads: to track how you use the Ziggeo Site and target ads to you on LinkedIn.
  • LinkedIn Marketing Solutions: We use LinkedIn Marketing Solutions to track how you use the Ziggeo Site and target ads to you on LinkedIn.

The above list of third party service providers that place cookies is subject to change and the above list may not include all such providers at any given time.

What's a Web Beacon?

We use web beacons along with cookies to gather data about use of the Ziggeo Site and account portal and interaction with emails from Ziggeo. Web beacons are clear electronic images that can recognize certain types of data on your computer, like cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, we may put web beacons in marketing emails that notify us when you click on a link in the email that directs you to the Ziggeo Site or one of its pages. We use web beacons to operate and improve the Ziggeo Site and email communications.

What We Do With IP Addresses

When you visit the Ziggeo Site, account portal, or use our products and services, like our APIs, we collect your IP addresses to track and analyze information about the devices that are connecting to our systems and about where those devices are located. For example, we use IP addresses to track which regions visitors to our Ziggeo Site or Customers logging into our account portal come from and to detect possible fraud.

How We Treat Do Not Track Signals/California Do Not Track Disclosure

Various browsers allow a "do not track" (DNT) setting that relies on a technology known as a DNT header, which sends a signal to websites visited by the individual about the individual's browser DNT setting. At this time, there is no general agreement on how companies like Ziggeo should interpret Do Not Track signals. Therefore, Ziggeo does not currently commit to respond to DNT signals, whether that signal is received on a computer or on a mobile device. Ziggeo does, however provide meaningful choices to you about the information that is collected through cookies and web beacons through the various opt-out options set forth above. We will continue to monitor developments around DNT browser technology and the implementation of a standard.

How you contact us

You may contact via email at . Or, you may write to us at the address listed below.

Ziggeo Inc. 915 Broadway, 19th Floor New York, New York 10011

Last Updated: 2018-07-30