Blog

Ziggeo’s Brand Design Guide

Ziggeo’s brand design guide contains guidelines describing the visual elements that represent Ziggeo’s corporate identity. Sending a consistent and original message of who we are is essential to presenting a strong, unified image. See the design guide here.

New Security Feature: Ziggeo Webhooks Now Require Verification

Ziggeo has launched a new layer of security. Ziggeo webhooks now require confirmation / verification. This will ensure enhanced security as well as proper configuration of customer servers receiving webhooks. Previously, customers could add webhooks (i.e. callbacks on their own servers to be notified about important Ziggeo events) without verifying that their servers are under […]

Video Recorder Expands Capabilities Re: Selection of Cover Images

Who doesn’t hate those default video cover shots? It’s Murphy’s Law that the worst possible shots are automatically selected to be a video’s cover image. Thanks to Ziggeo’s video API, now not only can cover shots be selected while recording on a laptop/desktop — they can be selected upon recording on mobile devices. Oh and […]

Ziggeo Adds Video Duration to Cover Shots

You now have the option to add the length of videos to displayed cover images. That gives viewers more information as to what they’re in for before clicking on the video.And like any of Ziggeo’s features, the way you display the video duration is up to you — any color, size or location. Here’s one […]

Audio Transcription Capabilities Expanded to 10 Languages / Dialects

Ziggeo has expanded its audio transcription capabilities so videos can be transcribed into 10 different languages/dialects. Audio transcription now supports: DutchEnglish – U.S.English – UKEnglish – AustralianFrenchGermanItalianPortuguese – BrazilSpanish – SpainSpanish – Latin America You can read more about Ziggeo’s audio transcription capabilities here on Ziggeo.

Hosted Pages Show Off Ziggeo’s Capabilities

A customer recently wrote in asking how she can show off Ziggeo’s capabilities without being a programmer herself. In her words: “I am not a coder or programmer. I have no idea what to do here. All I want to do is to show my superiors how this can work…”. Our response: You can try […]

How Ziggeo’s Screen Recording API Enhances Customer Service

Let’s say your customer has an issue on their screen. — and one of your experts needs to trouble-shoot the problem. What’s an easy way to convey the issue? It’s simple. Install Ziggeo’s screen recording API so issues detected can be passed along to the right expert. Similarly, those recordings can be used to make […]

How Ziggeo’s APIs Prevent Cheating On Tests

Want to make sure no one cheats on your on-line tests? Here’s how Ziggeo’s APIs are the best online test proctors: Ziggeo’s #1 screen recording API records test-taker screens to ensure they don’t look up answers on their computer (eg using Google in other browsers). Our award-winning video API can record who is exactly taking […]

Ziggeo’s Screen Recording API: Two Use Cases

Ziggeo’s has the best screen recording API on the market. Here are two use cases: Customer Service: by recording a customer’s screen, an agent can easily trouble-shoot and resolve issues. Similarly, by recording an agent’s screen a customer can recognize where issues may lie. Test Proctoring: by recording a student’s screen, trainers and teachers can […]

Am I using a stable revision?

Do you find yourself having any one of the following questions: Am I using a Stable revision of Ziggeo?The revision that I am using is not mentioned as stable on Ziggeo website. Does it mean that this revision is unstable?Should I use a revision that is not Stable? I am using Stable revision. Is this […]