Blog

Video to GIF – in a jiff

We know you wanted to get the ability of turning your videos into short GIF images. True, gif is not efficient, takes a lot of memory and resources. Still who can resist its ease of copy pasting into the email and having it just work as other images do. While video offers much better encoding […]

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Can we get path or ID from (auto)pushed video?

If you are looking to get the video details such as ID or URL or path after it has been pushed to some service this is the right place for you.To know this info you should listen to a webhook. Webhook will notify you that this desired action happened and will also include the details […]

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Have a [Trim] welcome

You have just positioned yourself in a perfect place. The window is in front of you and the sun is not too bright. Things look good as sun is just softly touching your face, separating you from the background. Your hair is all done, text prepared in your mind. You hit that record button and […]

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Something new to help you as well as us

This week we have a very interesting announcement. As you know we always loved and valued your feedback. It helped shape some options and some of them were not even be there unless one of our customers reached out in the first place. Now this was in past done through our forum or through tickets […]

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Sub accounts and how they can work for you

Often you will find yourself in a position where you need to let someone into your account to do something for you. It is either that, or you have to find time to do that yourself. Now what if this is just once in a while thing. Sure you can do that. What if it […]

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How video hosted page can help you spread your videos

Ziggeo hosted pages is a great way to share and spread your videos. No server, no hosting or anything else required at your end. Ziggeo does all the heavy lifting! All you need to do is to share the video URL with your users via email or SMS or any other means and that’s it! […]

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Are you using tags? See why you should start today!

We receive requests from our customers about managing videos or about associating them with different clients. This can be for different reasons, such as within Ziggeo dashboard. It could also be for the purpose of displaying the same for the client in your own product. Ziggeo does allow you to have multiple applications which act […]

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Now choose the poster you want from the video itself!

We listened to your feedback and decided to add a new feature that would help you with the selection of the snapshots or poster images. This way your video shows the exact frame that you picked. It is good to mention that this is only available on our currently latest r38.3. It is added and […]

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New Release of JS SDK (2.38.3)

We are happy to announce that our v2.38.3 has been released. For everyone using r38, this will automatically be updated to the latest sub revision. This update addresses several bugs that have been reported by our customers. It also introduces something new and interesting. BugFix: Covershot on pause When our player was paused at the […]

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Incident Report – New recordings turned into Failed videos for some customers

The incident happened on 20th of May this year. Incident Effects The incident effects were seen as videos with a FAILED status. This was happening only for the new videos that were coming in our system. This incident did not affect the existing videos nor their availability in any manner. Who was affected This has […]

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