We suggest starting from the start - connecting Ziggeo and Zapier for just such cases. Once you do, it is best to follow this guide on creating the automations. If you had already followed one or both and seen some error, this should help solve them.

Unusable integration setup

If you log into your Zapier and see the error as above, it means that the details you have provided no longer work.

Wrong Region is selected

If you have copy pasted your application token and private key this error means that you have selected a wrong region. Please make sure that the region you select here is the same as where your Ziggeo application is based in.

Wrong details provided

Please make sure that right details are provided

Zap action is failing

This can happen for several reasons. Make sure that the video is sent as an actual file (uploaded) not as an attachment or a link.